Privacy Policy

PRIVACY POLICY

Holder: Flora CHARRIEAU. Company SARL FLY DREAM. Our website address is: https: //www.gap-tallard.com. This Privacy Policy describes how we collect and use your personal information when you visit or make a purchase from https://www.gap-tallard.com (the “Site”).

WHAT DATA DO WE COLLECT?

Device information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies installed on your device. In addition, when you browse the site, we collect information about the web pages or products you visit, the websites or search terms that referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as “device information”.

We collect device information using the following technologies:

  • Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information on cookies and how to disable cookies, visit https://www.allaboutcookies.org/fr/.
  • Log files” track actions on the site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages and time stamps.
  • Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the site.

Ordering information

When you contact us using the contact form on the Site, we collect certain information about you, including your first and last name, e-mail address and telephone number.

In addition, when you make a reservation or purchase through the Site, we collect certain information about you and the recipient of the service, including your first and last name, the name and email address of your recipient (for gift certificate purchases), the email address, phone number, and first names of the people who will be participating in the activity as well as their weights (to verify that the total weight of the device is within the authorized limits), as well as your payment information (such as credit card number). We call this information “order information”.

When we refer to “personal information” in this privacy policy, we mean both device information and order information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the order information we collect to communicate with you (to respond to your inquiry) and to fulfill all orders placed through the site (including processing your payment information and providing invoices and/or order confirmations). All transactions processed through the Site are secure and encrypted. No credit card information is stored.

In addition, we may use this order information to:

  • Screening our orders for potential risk or fraud; and
  • When you agree in the preferences you have provided us, provide you with information or advertisements about our products or services.

We use the device information we collect to help us detect potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers navigate and interact with the Site, and to evaluate the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us make controlled use of your personal information, as described above.

For example, we use GUIDAP to process online transactions. The registration requires the Customer to communicate his own data. This information fills a “customer” database, maintained by Gap-Tallard Fly Dream(https://www.gap-tallard.com), on which customers can exercise a right of access, rectification and opposition, in accordance with Article 13 of the RGPD – see section “CONTACT US”.

We also use Google Analytics and Google Tag Manager to help us understand how our customers use the site – you can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=fr. You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=fr.

Finally, we may also need to share your personal information to comply with applicable laws and regulations, to respond to a court subpoena, search warrant or other government request for information, or to protect our rights.

We will never share personal information for marketing purposes.

DO NOT TRACK (DNT)

Please note that we do not change our site’s data collection and use practices when we see a “Do not track” signal on your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.

In addition, if you are a European resident, we process your information in order to fulfil any contracts we may have with you (for example if you place an order via the Site), or to pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

When you place an order on the Site, we will securely store your (password-protected) order information for our records, unless – and until – you ask us to delete that information.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, maps, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited the other website.

These websites may collect data about you, use cookies, integrate additional third-party tracking, and monitor your interaction with such integrated content, including tracking your interaction with integrated content if you have an account and are logged into that website.

PRIVACY POLICIES OF OTHER WEBSITES

The site contains links to other websites. Our privacy policy applies only to our site, so if you click on a link to another website, you should read their privacy policy.

CHANGES

We may update this Privacy Policy from time to time to reflect, among other things, changes in our practices or for other practical, legal or regulatory reasons. This privacy policy was last updated on February 19, 2020.

CONTACT US

In order to make a request in accordance with Article 13 of the GDPR, please attach a copy of an ID to your request. The request can be made in writing by registered mail, or by email to the following address: info@gap-tallard.com.

GAP-TALLARD FLY DREAM undertakes to respond to such a request within a maximum of one month.

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by e-mail at info@gap-tallard.com or by post using the details below: GAP-TALLARD FLY DREAM, 700 Rue Pierre Latécoere, Aérodrome – Maison de l’air, 05130 TALLARD.